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The Expert Review: A Comprehensive Look at Pros and Cons

CEO Khai Intela
Are you dreaming of a home that looks like it came straight out of a magazine? Look no further than The Expert, a virtual interior design service that can bring your vision to life. In...

The Expert Jake Arnold interior design

Are you dreaming of a home that looks like it came straight out of a magazine? Look no further than The Expert, a virtual interior design service that can bring your vision to life. In this comprehensive review, we will explore the benefits and possible drawbacks of using The Expert for your interior design needs.

The Expert Interior Design Service

The Expert interor design services Getting started with The Expert

The Expert's interior design service is truly one-of-a-kind. It connects homeowners with renowned celebrity interior designers, providing invaluable insights and advice on projects and design dilemmas. With a user-friendly interface and options to suit different budgets, The Expert makes it easy to gather expert interior design ideas online.

The Expert Design Process: How it Works

The Expert, founded by interior designer Jake Arnold, is a top virtual design service that links clients around the world with over 60 A-list interior designers for exclusive one-on-one video consultations. The platform also boasts an exclusive online furniture showroom featuring chic designer pieces for sale. This innovative concept transcends geographical and budgetary constraints, giving clients from various locations and financial backgrounds access to high-end services that were previously out of reach. Here's a breakdown of The Expert's step-by-step interior design process:

The Expert interior design portfolio Becca Interiors on The Expert

Step 1: Access Convenient Appointment Scheduling

To begin, choose a famous interior designer from The Expert's roster. Once you've made your selection, you'll be directed to The Expert's calendar feature to set a date. With the option to filter designers based on style, region, price, and availability, finding your perfect match has never been easier.

Step 2: Select Consultation Duration

Decide between a 25 or 55-minute video consultation session. Some designers also offer extended calls lasting 115 minutes. Tailor your choice to match the depth of advice or guidance you require. All consultations are conducted through Zoom video calls, and you will receive an email with a link to access the video call prior to your scheduled session.

Step 3: Personalized Service

The Expert offers the flexibility to cater to diverse needs, whether it's a one-time discussion or a series of sessions for extensive home projects. During the consultation, you can share your space via Zoom's screen-sharing or video, present photos and inspiration, ask questions, and receive valuable feedback and advice.

Step 4: Implement Ideas

Implementing the advice or tips from your designer is entirely up to you. The Expert does not provide follow-up or further interior design service unless you schedule another consultation.

The Expert Pricing: Picking a Consultation Length

The Expert furniture and interior design reviews Leanne Ford's design on The Expert

Unlike other design services, The Expert offers a unique pricing structure based solely on virtual design consultations. The price is determined by the duration of your video call and the designer you choose. Sessions typically range from 25 to 115 minutes, with prices ranging from $200 to $3,600. If your consultation time runs out, you will need to book another session and find a slot in your designer's schedule. The Expert also offers gift vouchers starting at $100, providing a flexible and thoughtful gifting option for professional design advice on special occasions or for a room update.

Package options include:

  • 1-on-1 video consultations: These personalized sessions last for 55 minutes, but some designers offer extended sessions of 85 and 115 minutes.
  • 1-on-1 mini video consultations: These targeted sessions last for 25 minutes and are ideal for addressing specific questions or discussing high-level concepts.

The Expert Reviews: Feedback from Clients

The Expert design reviews Celebrity design portfolios on The Expert

A one-on-one consultation with an A-list designer is a dream for many interior enthusiasts, and The Expert delivers just that. Here is what some clients have to say:

  • "It freed me to think about the space in a whole new way. For novices, you can walk away with a clear idea of what needs to be done. For the aspiring experts, your shopping list could be completely sorted. Everyone will leave inspired to get moving on their projects, big or small."
  • "Game-changing! My Expert solved 10+ major design problems at record speed."
  • "My Expert saved me thousands of dollars by talking me out of a costly permanent construction solution to a temporary problem."

Is The Expert worth it? Perks and Things to Note

The Expert interior design furniture shop The Expert interior design furniture shop

Among the many appealing online interior design services available, The Expert stands out as a convenient and accessible option. However, it may not fulfill all your design needs, as the actual design work is left in your hands. To determine whether The Expert is the right choice for you, consider the following advantages and drawbacks based on your preferences and requirements.


The Expert enhances user experience by providing the rare opportunity to chat with favorite interior designers. Here are some of its perks:

1. Personalized Service

Through one-on-one virtual video consultations, you can seek advice from designers who specialize in specific challenges unique to your interior. To make the most of your session, it's best to come prepared with a document, video tour, or presentation to share with your designer. They will provide tips and insights to help you with your design.

2. Convenience & The Expert Furniture Shop

A quick consultation can fit into any schedule, allowing you to seek expert advice whenever it suits you. Additionally, your designer may suggest furniture options from The Expert's furniture catalog.


3. A-list Design Expertise

True to its name, The Expert grants you access to interior designers who are authorities in the field. These professionals possess years of extensive experience and have earned recognition both online and in prestigious design publications. Every consultation is enriched with their knowledge, inspiring change and creating amazing spaces.

4. Value for Money

The Expert offers a service that goes beyond a mere financial transaction. It positions itself as an investment in your long-term design satisfaction. The more prepared you are for your consultation, the more value you will receive from your designer. However, it's important to note that the implementation of the advice is up to you.

The Expert furniture showroom The Expert furniture showroom

Things to Note

While The Expert brings many benefits, it's important to consider the limitations of a consultation-only service.

1. Price Point Ranges

The Expert's pricing starts at $200 for a 25-minute consultation. This may be a significant factor to consider, especially if you're on a tight budget and need to factor in other design expenses. The pricing structure may limit those seeking expert advice but require a more budget-friendly option.

2. Absence of Tangible Design Deliverables

The absence of concrete design deliverables can leave clients longing for more tangible, visual, or documented representations of the recommended design solutions. This limitation may impact the clarity and execution of the proposed concepts, creating a potential hurdle for clients trying to fully grasp and implement the intended vision for their space.

3. Detailed Preparation Pre-Consultation

To maximize the value of your consultation, meticulous preparation is key. This involves gathering all necessary details and clarifying your objectives ahead of time. It's important to note that this process can be time-consuming and, at times, daunting.

4. No Refunds Available

While The Expert strives to assist with any concerns, there is no satisfaction guarantee. Consultations are paid for upfront, and it's essential to make the most of your time and the designer's expertise by being adequately prepared.

The Expert furniture showroom shop The Expert furniture showroom shop

The Expert Alternatives

1. Decorilla Interior Design Service

The Expert Review - Alternative interior design service High-end living room by Decorilla

Decorilla offers a robust virtual design service that combines online and in-person options. With Decorilla, you can dive into lifelike 3D previews of your room transformation. You have the option to choose from two distinct design concepts crafted by skilled interior designers and engage in collaborative discussions to perfect your vision. The service includes multi-angle virtual renderings and exclusive trade discounts, allowing you to save up to 45% on essential products.

2. Crate & Barrel

The Expert alternatives Final room after Crate & Barrel's design assistance

Crate & Barrel offers a unique free service that assigns professional designers to revitalize spaces. Clients located near a local store may even receive in-house designer visits. After a 45-minute free consultation, clients receive comprehensive design visuals and product recommendations, enhancing both the design and shopping experience.

3. Stuccco

The Expert alternatives and competitors Home staging by Stuccco

Stuccco is known for its swift virtual real estate staging and premium interior design services. The process starts with a free 30-minute call, followed by a match with professional designers. Collaborating with the chosen designer leads to finalized designs and a shopping list. The service costs start at $999, providing clients with a guided and personalized experience.

The Expert FAQs

Can I meet The Expert designers in person?

The Expert primarily operates online, focusing on virtual consultations, so in-person meetings are not available.

How long does a design consultation with The Expert typically take?

Consultations with The Expert are usually efficient, ranging from 25 to 115 minutes, depending on your preference and needs.

Can I request revisions to the advice or design concept provided by The Expert?

The Expert values client satisfaction and allows for discussions and clarifications during the consultation to ensure that the advice aligns well with your vision and needs.

How do I prepare for my consultation?

The level of preparation can be tailored to your specific needs and objectives for the consultation. It is recommended that you gather all necessary details and objectives beforehand to make the most of your session.

How much can I achieve in my consultation?

Clients are often pleasantly surprised by how much can be accomplished during a consultation. The team of experts specializes in designing rooms day in and day out, allowing them to swiftly adapt to new spaces and provide efficient and effective advice.

The Expert Review in Summary

The Expert interior design service brings innovation to the forefront, offering access to esteemed designers who provide fresh perspectives. With transparent pricing and convenient online consultations, it caters to a wide range of clients, from novices to design enthusiasts. The Expert's dedication to quality and client satisfaction sets it apart as a notable player in the competitive design industry.

If you're looking for a wide range of choices in virtual interior design services, it's important to explore alternatives to The Expert. Try something different to find the perfect match for your design needs.

Want to design your home with a hands-on approach?

Discover the perfect match with designers tailored precisely to your requirements. Schedule a Free Interior Design Consultation with Decorilla's leading team to get started today!